On March 24, we announced that GTA online players were banned for playing GTA 5 story mode. A week later, Rockstar Games finally responded to these reports, acknowledging the issue. If you missed the original reports, players were reporting that they were getting an alert screen when trying to enter from GTA online from GTA V Story mode indicating that the user has been banned. That said, according to Rockstar Games, players aren’t actually banned.
“We are aware of a problem where Grand Theft Auto V PlayStation 5 and Xbox Series X|S players who upgrade to GTA online via the character wheel are presented with an alert screen stating that they are banned following a communication error with Rockstar Games Services, reads the release. “Rest assured that players are not banned as a result of encountering this message.”
The statement continues:
“If you try to join GTA online via the Home page or the Pause menu, you will see a more specific message if there is an error communicating with Rockstar Games Services or connecting to GTA online depending on the case. Note: Ban messages that appear in other contexts are unaffected and accurately reflect the status of the associated account.”
So when will this problem be solved? Rockstar Games does not say so. As of now, the issue is apparently still a problem, it’s unclear when that will change, and it’s unclear what’s triggering this issue. What we do know is that this issue is limited to PS5, Xbox Series S, and Xbox Series X.
— Tez2 (@TezFunz2) April 1, 2022
As always, we’ll keep you posted as the situation develops, but for now, that’s the full extent of the statement and all we know about the situation.
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