SoA asks Amazon to reduce refund window for ebooks


In the UK, the Society of Authors (SoA) is asking Amazon to reduce its return window for ebooks from 14 days to 48 hours, report it Bookseller.

A online petition, which blames the retailer for offering refunds on ebooks to customers who finish reading, has been signed by more than 37,000 people. Amazon’s policy allows customers to receive a full refund within 14 days of purchase, even if they’ve read every word.

Authors including Jeanette Winterson and Ian Rankin say it is a growing problem. One author said more than 100 copies of his book were returned last month, compared to less than 10 in the first two months of the year.

“Seven days is more than enough to read an entire e-book and trade, and it’s not fair to deduct the author’s royalty for books that have been or could have been read,” said SoA’s CEO , Nicola Solomon, adding that royalties should be deducted only in case of accidental purchase.

According to the Times, the trend is driven by TikTok users. Videos on returning ebooks, including tutorials on how to return books after reading them, have been viewed over 17 million times.

Category: International news


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